FUTU HK Help Center-FAQs on Trading Arrangements During Severe Weather Trading
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FAQs on Trading Arrangements During Severe Weather Trading

1. When will the Severe Weather Trading (SWT) be activated?

 The Severe Weather Trading (SWT) will be activated when the HK Observatory issues a Tropical Cyclone Warning Signal No.8 or above, or a Black Rainstorm Warning. or when the Hong Kong government announces extreme conditions, the Hong Kong Stock Exchange (HKEX) will activate its severe weather trading arrangements. Please take note to refer to the HKEX for latest updates and announcements.

 

2. What are the amendments of the trading arrangements during Severe Weather Trading (SWT)?

2.1 The trading arrangements during Severe Weather Trading will be the same as regular trading days starting from 23 September 2024. Trading, post-trading, and listing operations, as well as Shanghai-Hong Kong and Shenzhen-Hong Kong Stock Connect, derivatives product holiday trading, and after-hours trading sessions will continue to operate as usual. To ensure safety, Futu’s physical service shops will not be opened to customers.

2.2 Please place order for trading securities via Futu’s online platform or APP. You could also contact us through the Futu app’s online customer service or by calling the customer service hotline (+86-400-870-1818 or +852-2523-3588) to issue and execute relevant instructions.

For specific trading arrangements, please refer to the HKEX website.

 

3. Could physical stock certificates be deposited or withdrawn during Severe Weather Trading (SWT)?

During Severe Weather Trading (SWT), the deposit and withdrawal of physical stock certificates will not be processed, related operations will be postponed in accordance with the current arrangements of Severe Weather Trading (SWT).

 

4. Will the settlement of paper cheques be affected under Severe Weather Trading (SWT)?

Bank branches will remain closed when Severe Weather Trading (SWT) continues to take place throughout the day, and paper cheques processing will be delayed. When severe weather stops, the processing of paper cheques will proceed as usual.

 

5. Could block trades be conducted during Severe Weather Trading (SWT)?

During Severe Weather Trading (SWT), block trades and cross trades of Hong Kong stocks will not be supported. The block trades of U.S. stocks will proceed as usual.