6. Estimated arrival of new gains
10. Definition of Vulnerable Customer
11. Product Risk Rating and Client Categorization Methodology
You can subscribe to funds via the following steps:
1. Choose the fund that interests you
2. Go to the Detailed Quotes page
3. Click the Buy button
4. Chosse the payment account
5. Fill in the subscription amount
6. Submit the subscription
How to subscribe to a fund via bank account and auto currency exchange:
Deposit Amount: Deposit Amount = Subscription Amount * Current Exchange Rate.
Exchange Rate: The exchange rate shown on the subscription page is for reference only. The actual exchange rate will be determined in real-time after the deposit has been made.
Subscription Amount: The subscription amount is based on the actual currency exchange amount.
Example
If you subscribe to a USD fund using your bank account with a subscription amount of $100:
Deposit Amount = Subscription Amount * Current Exchange Rate = $100 * 7.8089 = HK$780.89
When processing the auto currency exchange request, the exchange rate might be fluctuated within a short time, the deposited amount of HK$780.89 will be converted to US$100.14 or US$99. Therefore, the order will be adjusted to US$100.14 or US$99 accordingly.
Note
1) If account net assets are below maintenance margin, no deposit will be initiated.
2) If account net assets fall below maintenance margin after a successful deposit, the purchase will not proceed. Instead, the deposited funds will remain in the account and serve as margin. To proceed with the purchase, place the order again when account net assets are above maintenance margin.
Day T refers to the trading day when fund companies process investors' subscriptions, redemptions, and other requests. Day T varies across funds because fund companies have self-determined cut-off times.
Assume a fund company's cut-off time is 12:00.
● If an investor submits a subscription/redemption before 12:00 on Monday, the order will be processed on Monday (T).
● If an investor a subscription/redemption after 14:00 on Monday, the order will be processed on Tuesday (T+1).
● If an investor a subscription/redemption after 14:00 on Friday, the order will be processed next Monday (T+1).
You can redeem the funds via the following steps:
1. Go to Brokerage Account page
2. Click the fund to enter the Position Details page and click the Redeem button
3. Fill in the redemption units
For bond funds and equity funds, investors can only apply for redemptions until the units are confirmed. It normally takes five business days to post the amount into your account after the redemption (time may vary across different funds). The posted amount can be used to trade stocks, subscribe to IPOs or funds, or make a withdrawal.
For cash withdrawable time after the redemption, please check the trading rules on the Detailed Quotes page.
It normally takes five business days to post the amount into your account after the redemption. You can check the redemption progress by clicking the Transactions icon on the Fund Management page.
The trend chart displayed on the Detailed Quotes page indicates the fund's net asset value trend in a given period. Therefore, investors can assess the fund's volatility, historical performance, etc., based on the chart. The chart, along with the NAV, is updated at the end of every trading day.
Gains will be generated once the units are confirmed and will be distributed after 21:00 HKT/SGT every trading day. Please refer to the actual arrival time of gains.
Gains will be accumulated and distributed on the next trading day of weekends, holidays, and other non-trading days.
For details about the estimated arrival of new gains, you can check:
● Timeline on the Subscription Completed page after you submit a subscription
● Trading rules on the Detailed Quotes page
Subscription: There is a minimum investment amount.
Redemption: For bond and equity funds, investors can only apply for redemption when the units are confirmed.
Fund companies will charge a certain amount of money as the management fee. The fee will be deducted from the fund's net asset value. There is no need for investors to make extra payment.
After submitting a subscription or redemption, you can cancel it before the fund company begins processing your order.
Cancellation allowed: before 11:30 on day T
Types allowed: bond funds, equity funds, and balanced funds
You can cancel your orders via the app by clicking Brokerage account > Transactions > the order you'd like to cancel > Cancel order.
Examples:
● If you submit a subscription at 11:00 on a trading day, you can cancel the order before 11:30 on the same day. The order will be processed by the fund company after 11:30 and cannot be canceled since then.
● If you submit a subscription at 12:30 on a trading day, you can cancel the order before 11:30 on the next trading day.
● Orders cannot be canceled if they are submitted between 11:30 and 12:00 on a trading day.
Customers who fulfill one or more of the following criteria, are considered as vulnerable customers and restrictions will be imposed when subscribing to a product;
(i) above 75 years old
(ii) level of education below primary 6
(iii) above 65 years and level of education below secondary 6
For the Vulnerable Customer, it will only be classified as Conservative, Steady or Balanced investor, and is prohibited to subscribe any Complex products or products with lock-up period over than 1 year.
Futu Securities conducts a comprehensive suitability assessment on customers before they enter into transactions. This assessment is based on customer and product risks and considers factors such as customers' investment objectives, investment horizon, investor type, knowledge of derivatives, and portfolio concentration. For more information on product risk rating and customer risk profiling methods, please visit this link.