FUTU HK Help Center-Notify Futu after initiating a deposit
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Help Center Funding Deposit Notify Futu after initiating a deposit

Notify Futu after initiating a deposit

When making a deposit with Futu, clients are required to notify Futu through the Futubull app after initiating the deposit process. This notification step is essential for all deposits, except for those made via bank-securities transfer and eDDA.
Notes:
  • Your deposit cannot be processed unless you send a notification to Futu.
  • The notification is used to identify your deposit information. If you have not made a deposit at a bank, Futu will not automatically deduct funds from your bank account.

Here is how to notify Futu in the app:

  1. Go to the Accounts tab

  2. Select Transfer > Deposit

Additional Notes:

  • For a successful deposit, it is important to notify Futu after initiating a bank transfer and select the correct currency, remitting bank, and deposit method when sending the notification.

  • If Futu does not receive your notification within 20 calendar days, your funds may be returned to the bank.

  • If you make multiple deposits, please send separate notifications for each deposit to Futu accordingly.