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Account Opening
- How do clients in Hong Kong and overseas open accounts
- How to open a company account
- What documents can be used to open an account
- Third-party witness account opening
- How to activate trading permissions
- About consent letter
- How do clients open accounts in immigration
- About address proof
- How to know if my account is opened
- FAQ about online account opening

Account Information
- How to update account information in FUTU HK
- About dormant account

Account Security
- How to change your verified mobile phone number
- What to do if my mobile phone is not at hand or can't receive the verification code
- Account access notification
- FAQ about Login
- How does Futu protect private data
- Personal information acquisition
- Explanation of the "Guidelines on Reducing and Alleviating the Risk of Hacking Intrusion Related to Internet Transactions"
- How to manage your devices

Account-Related Questions
- What to know about universal account upgrades
- Introduction to client standing authorization
- Introduction to third-party authorization
- Description of risk tolerance assessment
- Introduction to FATCA (Foreign Account Tax Compliance Act)
- Common Reporting Standard (CRS)
- Introduction of the Hong Kong Investor Identification Regime (HKIDR) and Over-the-counter Securities Transactions Reporting Regime (OTCR)

Personal information acquisition

If you want to acquire all your personal information, please contact our customer service (Tel: 400 000 1188)

We will organize all your personal information into a TXT file, and send the download link of the file to you by email. It may take 5 days from organizing data to sending the link

Downloadable data includes: personal information (including user name, mobile phone number, email, etc.)

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